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Privacy

Effective 14th November 2008 - Our Commitment To Privacy (revised Jan. 29, 2010)

Your privacy is important to us and we take it extremely serious! To better protect your privacy we provide this notice explaining our online information practices. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

Quick Summary: In no way do we or will we ever share your personal credit card information, email address, or other personal information with any outside parties - period! (not including your name and date of arrival to the riad in which you secure a reservation.)

The Information We Collect:
This notice applies to all information collected or submitted on this website. You can also make booking requests, and get our newsletter. Our state-of-the-art, secure, encrypted, check-out process takes your information and credit card number. If you choose to pay with Paypal, then your transaction will be completely secure, but we do not control how Paypal uses information and we cannot be responsible or held liable for information transmission or storage procedures related to Paypal. The types of personal information we are required to collect include:

Name
Address
Email address
Phone number
Credit card number
Your travel details related only to your stay in Morocco

The Way We Use Information:
We use return email addresses to answer the email generated by the sender. Such addresses, along with the collected information mentioned above are not used for any other purpose and are not shared with outside parties!  We use non-identifying and aggregate information to better design our website and track visitor behavior. In other words, it is not shared with outside parties and we use it as "in-house" information to better understand how people use our site.  Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to what is described above.

Our Commitment to Data Security:
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place state-of-the-art physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use internet standard encrypted technology for our payment gateway. Furthermore, we pay for outside parties to protect our site from hackers. At the time of this revision, McAfee provides a daily scan to test security and vulnerabilities.

How To Contact Us
Should you have other questions or concerns about these privacy policies, please contact us.